warehouse and logistics
TESmart has warehouses in Germany and the United States. We arrange delivery from the nearest warehouse with DHL, DPD.
Products will be shipped from local warehouse if located in EU or USA. If you are from other countries/regions, we will ship from the nearest warehouse via DHL/EMS.
Generally, your order will be shipped within 1-3 business days after payment is received.
The delivery time is:
* 2-5 business days: USA, Canada, Germany, Denmark, Belgium, Lexemburg, Netherlands, Austria, France, Spain, Sweden, Italy, Ireland, Estonia, Hungary, Lithuania, Poland, Slovakia, Slovenia;
* 5-9 business days: Finland, Portugal, Greece, Bulgaria, Malta, Romania;
*10-20 business days: Australia, Cyprus, Czech Republic, Latvia.
In the event of force majeure, strikes or peak sales season, the delivery time may be delayed by several days. Your kind understanding will be highly appreciated if additional shipping days are required.
Free shipping for US, Canada, Australia and EU countries，
Other countries are not free shipping, the shipping cost is based on the product weight and distance.
It can be checked at checkout.
Please ensure all information submitted is correct when ordering - we are not responsible for any incorrect/incomplete information such as name, shipping or billing address, zip code, phone number, etc.