Help Center & Contact Form

If you would like to book an experience that cannot be booked through our booking system (e.g., volume discounts, VAT exemption for municipal operators, pre-sale product advice, post-sale support), please contact us personally using the contact details provided below.


  • e-mail

    service@tesmart.de

    Please fill out the contact form so that we can answer your questions as quickly as possible.

  • Address and telephone number

    Address: Lippeltstraße 1

    City: Hamburg

    Postal code: 20097

    +49 (0)4152 889189

  • Working hours

    Email: Mon-Sun 6PM-6AM

    Tel: Mon-Fri 9 AM - 3 PM