Versandrichtlinien – Überblick
- Order processing
• Shipping within 48 hours (excluding weekends/holidays)
• Shipped from the nearest German warehouse. If the item is not in stock at the German warehouse, the order will be shipped from the nearest warehouse.
- Shipment & Delivery
• Total duration = processing time + destination-dependent delivery time
• Costs/delivery times vary
| Country or region | Estimated delivery time | Shipping costs | Postman |
| Germany | 3 working days | Free Shipping | DHL |
| Other EU countries | 3-7 working days | Free Shipping | DHL |
| Non-EU countries | 5-12 working days | From 60 euros | DHL |
- Shipment tracking
• Tracking number will be sent by email after shipment (within 24 hours)
Updates within 48-72 hours.
- Delays
• Inquiries to service@tesmart.de for freight forwarding audit
- cancellation
• Only possible before shipping
• Contact support (within 30 days of delivery)
- Taxes/Fees
• Import costs are borne by the customer
- contact
📧 service@tesmart.de
Here Click for full shipping terms
