HDC202-X24-EUBK
Dual 4K60Hz Thunderbolt™ 4 KVM Dock for 1 Laptop & 1 Desktop – EDID, Gaming & Hybrid Home Office
- Regular price
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€770,20 - Regular price
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€770,20 - Sale price
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€770,20
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Overview & Highlights
Scope of delivery
- 1 * 2x2 Hybrid KVM Switch
- 1 * KVM cable set
- 1 * DisplayPort cable set
- 1 * Thunderbolt 4 cable
- 1 * IR remote control
- 1 * DC-20V power supply
- 1 * User manual
Downloads & User Manual
Thank you for shopping at https://www.tesmart.de/. To track your order, please contact tesmart.de (service@tesmart.de) so that we can provide you with the tracking number of the order.
Order processing time
- This is the time that elapses between the customer placing the order and the seller handing over the order to the delivery service.
- Orders are usually shipped within 1-3 business days after order confirmation/payment. Orders placed over the weekend may experience delays.
- Our warehouse is open Monday through Friday during normal business hours only, excluding public holidays. In these cases, we take steps to minimize shipping delays.
-In general, your order will be carried out from our warehouse in GERMANY. However, if the warehouse in GERMANY is not in stock, we will expedite the shipping from our Chinese warehouse for you. Rest assured, we aim to get your order to you as quickly as possible.
Shipping costs & shipping time
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Area
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Approximate delivery time
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Shipping costs
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courier
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Germany
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2-5 days
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Free shipping
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DHL
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Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
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3-8 days
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Free shipping
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DHL
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| Liechtenstein, Switzerland, Monaco | 3-8 days | €10 | DHL |
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Italy, Sweden, Slovakia, Slovenia, Spain, Hungary
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5-10 days
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Free Shipping
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DHL
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| Andorra, San Mariello, Vatican | 5-10 days | €10 | DHL |
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Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
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7-15 days
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Free Shipping
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DHL
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| Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine, Belarus | 7-15 days | €10 | DHL |
| Åland Islands, Gibraltar, Guadeloupe, Guernsey, Isle of Man, Jersey, Kosovo, Mayotte, Réunion, Svalbard and Jan Mayen, Georgia, Turkey, Armenia | 10-30 days | €10 | DHL |
| UK | 10-12 days | Standard 0kg-5kg €65.00 EUR Heavy goods shipping 5kg and more €80.00 EUR |
FedEx/DHL |
Due to the special customs tariffs in Great Britain, there is a high probability that shipments from EU countries will be rejected. Therefore, we are forced to charge shipping costs of at least 65 euros for shipping our goods from China. We apologize for any inconvenience this may cause you.
Total shipping time = processing time + shipping time (depending on your location)
Tracking
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You will receive an email when your order has been shipped. You will receive a tracking number (tracking number will become active within 24 hours). Please note: this may take longer during events or public holidays.
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Tracking information may take 48 to 72 hours to update.
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If you cannot track your package normally, please contact us and we will solve this problem within 48 hours.
Delivery time exceeded
In general, your order will be processed from our warehouse in GERMANY. However, if the warehouse in GERMANY is not in stock, we will expedite the shipping from our Chinese warehouse for you. Rest assured, we aim to get your order to you as quickly as possible.Delays may occur due to logistics planning or other unavoidable circumstances.If your order is delayed, please contact us by email service@tesmart.de. We will clarify the situation with the transport company in time. Thank you for your understanding and support.
Cancellation of order
We can cancel the order for you if you contact us in time after your purchase. If your payment has been completed and the package has not yet been dispatched, you can cancel your order before your item is delivered. We will then refund you in full.
Orders cannot be canceled once the package has been shipped.
About taxes
On rare occasions, customs fees may be charged by your government, not by us. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information on customs fees, duties and taxes.
Phone: +（86）136 0253 9310
Email: service@tesmart.de
- TESmart-Bestellungen werden automatisch bearbeitet. Nach dem Versand können sie nicht storniert oder geändert werden, einschließlich Adressänderungen.
- Wenn Sie eine Rückgabe oder Rückerstattung wünschen, kontaktieren Sie uns bitte innerhalb von 30 Tagen nach Erhalt des Produkts unter service@tesmart.de.
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Die Rückgabe ist nur möglich, wenn das Produkt unbenutzt, vollständig und originalverpackt ist.
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Bei nicht qualitätsbedingten Rückgaben trägt der Kunde die Rücksendekosten.
- Bei Rückgabe oder Rückerstattung aufgrund von Qualitätsproblemen übernimmt TESmart die Rücksendekosten.
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Produkte, die nach 30 Tagen und innerhalb von 2 Jahren Probleme aufweisen, können nicht zurückgegeben, aber je nach Prüfung repariert oder ersetzt werden (nur gleiches Modell, Ersatz bevorzugt für Mitglieder).
- Zwischen dem 2. und 3. Jahr wird kein Rückgabe- oder Rückerstattungsservice angeboten. Mitglieder können nach 3 Monaten ab Kaufdatum im Rahmen der Trade-in-Politik einen Rabatt von bis zu 50 % des ursprünglich gezahlten Produktpreises auf den Kauf eines neuen Produkts erhalten. Für detaillierte Geschäftsbedingungen besuchen Sie bitte: https://tesmart.de/pages/tesmart-id-trade-in
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Rückerstattungen erfolgen innerhalb von 5 Werktagen nach Wareneingang im Lager.
Für Fragen: service@tesmart.de
Vollständige Richtlinien:
Technical data
| Produkattribute | |
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Modell (SKU) |
HDC202-X24-EUBK
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Kompatibles Setup |
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Max Resolution |
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Supported Resolutions |
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VRR (Variable Bildwiederholfrequenz) |
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MST (Multi-Stream Transport) |
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Laptop-Aufladung |
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Netzwerkanschluss |
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Independent Audio Focus Switching |
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Independent Audio Focus Locking |
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Thunderbolt 4 Ports |
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EDID Emulation |
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Umschaltmethoden |
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Belegbare Hotkeys |
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Legacy-Emulationsmodus |
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Input Ports |
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Output Ports |
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Docking Ports |
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Anzeigemodi |
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Handbuch (PDF) |
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Extra Thunderbolt™ 4 DFP — Full speed, fully utilized
From 4K to 240 Hz – it simply works.
Two display modes, two ways of working
EDID emulation – Stable screens, no surprises
Integrated shared docking station
Based on our HDC202-P platform, the HDC202-X24 is the world's first dual-monitor KVM switch with Thunderbolt™ 4 — combining powerful switching with full Thunderbolt expansion.
Why he sets standards:
• For 1 desktop (HDMI + DP) + 1 laptop (Thunderbolt™ 4)
• Dedicated TB4 DFP: Connect SSDs, docks, or 8K monitors
• Full PCIe & DP passthrough — without bottlenecks
• Ideal for creatives, gamers and hybrid workplaces
One switch, endless possibilities. Whether for gaming, content creation, or multi-window workflows – our KVM effortlessly handles a wide range of resolutions and refresh rates.
Each KVM output supports up to:
• 3840×2160 (4K UHD) — 60Hz
• 3440×1440 (21:9 Ultra-Wide) — 100 Hz
• 3840×1080 (32:9 Ultra-Wide) — 120 Hz
• 2560×1440 (QHD) — 120Hz
• 2560×1080 (21:9 Ultra-Wide) — 165 Hz
• 1920×1080 (FHD) — 240Hz
• Mode 1: One PC on two monitors (Extend or Mirror)
Extend your desktop across both monitors or mirror the display for presentations. Easily configurable via your PC's display settings – ideal for multitasking or dual-screen workflows.
• Mode 2: Two PCs on two monitors
Display two computers side-by-side – one monitor per PC. Easily switch the KM focus using a hotkey. Perfect for hybrid setups (e.g., Mac + Windows), development work, or live monitoring.
Switching between displays shouldn't mess up your desktop. Our integrated EDID emulator ensures your layout stays exactly as you left it.
• No more misplaced symbols
Retains the position of desktop icons and the size of open windows when switching inputs.
• Flicker-free switching
Prevents screen dropouts and flickering caused by re-initializing the display.
• Smoother multitasking
Maintains visual consistency between workstations and monitor setups.
✅ With TESmart EDID emulation: Your display remains stable and unchanged – even after switching.
⚠️ Without EDID emulation: Icons move, window sizes change, and the screen flickers after every switch.
Declutter your desk – thanks to the integrated docking station, no additional hubs are needed. Share central connections across all connected devices:
• 60W USB-C PD – Powers your laptop while you work
• USB 3.0 (5 Gbps) – Fast data transfer for hard drives, webcams, and much more.
• 1000 Mbps Ethernet – Stable, wired network connection
• Headset connection – Clear audio input and output for meetings
Perfect for hybrid workplaces, home offices and tidy cable management.
Easy switching – 4 ways to select
Independent USB & Audio Focus Lock
Dedicated K&M ports with dual-mode support
Switching shouldn't slow you down – we offer four seamless methods to suit any setup and workflow:
• Custom hotkey switching – Quick keyboard shortcuts for power users
• Front button operation – Easy, direct access at any time
• IR remote control – Convenient control from the other end of the desk
• Mouse wheel toggle – Double tap for instant toggling
Whether at work, gaming, or giving presentations – choose the method that suits you best.
Switch displays without interrupting your USB devices or audio connection.
This KVM allows you to independently lock the focus of USB 3.0 and L/R audio – so that headsets, webcams or external drives remain connected to the current PC, even during screen switching.
Highlights:
• Lock USB and audio focus separately
• Avoid interruptions to calls or devices
• Lock status remains even after restarting
✅ Ideal for meetings, streaming and multitasking
⚠️ USB focus ≠ Keyboard & mouse focus – they are switched separately
To improve keyboard and mouse compatibility – especially when switching hotkeys – we have developed two special connection modes:
• Pass-through mode (recommended)
Direct routing to the PC. Supports advanced drivers, macros, high-DPI mice, and multifunctional input devices. Ideal for gaming, design, and professional workflows.
• Legacy emulation mode
Ensures universal compatibility and stable hotkey functionality on most systems. Best suited for office applications or when experiencing driver issues.
✅ Hotkey commands only work when your keyboard is connected to the dedicated K&M port.
⚠️ Emulation mode disables driver-based software and advanced features.
⚠️ Bluetooth keyboards and mice are not supported.
Others use it this way
FAQs
Can the Thunderbolt expansion port be used to connect a monitor with a USB-C interface?
Yes, but please note the following:
Limited port assignment:
The Thunderbolt expansion port is exclusively assigned to PC1. Therefore, a monitor connected to it can only display the image from PC1 and not that from PC2.
Limited display expansion:
Due to the output capacity of the Thunderbolt controller, the HDC202-X24 does not support triple-display expansion.
If monitors are connected to the Thunderbolt expansion port and the two HDMI output ports simultaneously, the device prioritizes the first two detected monitors for video output.
As a result, only a dual-monitor expansion can be achieved.
Port functionality:
The Thunderbolt expansion port acts as a downstream interface, directly connected to the Thunderbolt port of PC1.
In addition to connecting a USB-C monitor, it can also be used to connect external hard drives, keyboards, mice, USB sticks and other USB peripherals.
Note: Do not connect laptops, AC adapters, or other power-consuming devices to the Thunderbolt expansion port. Incorrect connection may damage the KVM switch's internal controller.
My monitor supports 4K@144Hz (or 8K). Can this KVM switch handle that?
No. Due to the bandwidth limitations of the Thunderbolt video output protocol, the KVM switch only supports a maximum video output of dual 4K@60Hz.
Can dual-display output be achieved when connected to a macOS computer?
Yes. If the macOS computer natively supports two or more external displays (e.g., M1 Pro/Max, M2 Pro/Max, M3 Pro/Max, or M4 Pro/Max), the KVM switch can provide extended dual-display output.
Can the fan speed be adjusted?
No. The fan operates in an automatic control mode and cannot be manually adjusted. The system automatically activates or stops the fan based on the internal temperature to ensure stable device performance.
If the following conditions occur:
The fan starts and stops frequently.
The fan noise is relatively loud.
Please contact our technical support team to receive the latest firmware update package for optimization.
Why does my laptop show "Slow Loading"?
Charging power limitation:
To ensure stability and reduce heat generation, the KVM switch offers up to 60W (20V 3A) of charging power. This is usually sufficient for business laptops. However, if your laptop does not support a 20V input or is a high-powered device, the charging speed may be limited.
For high-performance devices (gaming/workstation laptops):
Devices requiring 90W–120W or more may charge slowly. We recommend using the original laptop power adapter in parallel with the KVM connection.
Additional information:
Ensure good ventilation around the KVM switch to avoid overheating.
If the KVM switch is not going to be used for an extended period of time, it is best to turn it off.
Why aren't my keyboard and mouse working properly?
Common symptoms:
Keyboard input is unresponsive or delayed;
Keystrokes get stuck or are registered twice;
Mouse movements lag or stutter;
Keyboard shortcuts (hotkeys) do not work.
Recommended solutions:
Try switching to Legacy Emulation mode to improve compatibility with a wider range of keyboards and mice: Press [Right Ctrl] + [Right Ctrl] + [F2].
If the problem persists, please contact our technical support team at support@tesmart.com for expert assistance and guidance on troubleshooting and resolving the issue.
Does the KVM switch support firmware updates?
Yes, TESmart KVM switches support official firmware updates designed to fix common problems and improve compatibility.
Important NOTE:
Firmware updates carry inherent risks. Installing the wrong version or performing the process incorrectly can lead to device malfunctions. Therefore, it is strongly advised against performing a firmware update yourself if your device is functioning normally.
If an update is required, please contact our technical support team for:
The correct firmware version for your specific model.
Step-by-step update instructions.
Technical support throughout the entire process.
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Recycling & Trade-in
Up to 50% credit for recycling
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Free Shipping
DE: 3 working days · EU: 3–7 working days
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30-day free return policy
Hassle-free returns & purchase guarantee
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Extended warranty: 2+1 years
Register and receive an additional year of warranty
