HDC202-X24-EUBK
Dual 4K60Hz Thunderbolt™ 4 KVM Dock for 1 Laptop & 1 Desktop – EDID, Gaming & Hybrid Home Office
- Regular price
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€770,20 - Regular price
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€770,20 - Sale price
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€770,20
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Overview & Highlights
Scope of delivery
- 1 * 2x2 Hybrid KVM Switch
- 1 * KVM cable set
- 1 * DisplayPort cable set
- 1 * Thunderbolt 4 cable
- 1 * IR remote control
- 1 * DC-20V power supply
- 1 * User manual
Downloads & User manual
Our shipping policy consists of the following 7 sections:
Order processing time (shipping lead time)
- Shipping costs & Delivery time
- Order tracking
- Delayed shipments
- Order cancellations
- Steer & Customs duties
- Contact us
1. Order processing time
The order processing time refers to the period from the time of the order until the order is handed over to the shipping service provider.
• Orders are usually shipped within 1-2 working days after confirmation/payment.
• Orders placed on weekends may be subject to delays.
• Our warehouse operates Monday to Friday during regular business hours (excluding public holidays). In such cases, we will make every effort to minimize shipping delays.
We have warehouses in Germany and other regions. Your order will be shipped directly from the nearest warehouse, depending on your delivery address. If the nearest warehouse does not have the product in stock, we will ship your order from another nearby warehouse to ensure you receive it as quickly as possible.
Shipping to the United Kingdom 🇬🇧
To ensure smooth delivery and correct customs clearance, orders from the United Kingdom are processed through our US shop.
Orders to UK addresses cannot be shipped via our EU shop.
2. Shipping costs & Delivery time
| Country or region | Estimated delivery time | Shipping costs | Logistics service provider |
| Germany | 3 working days | Free Shipping | DHL |
| Other EU countries | 3-7 working days | Free Shipping | DHL/DPD |
| Non-EU countries | 5-12 working days | From 60 euros | UPS |
3. Order tracking
4.Delayed shipments
5. Order Cancellation
6. Taxes & Customs duties
7. Contact us
- TESmart orders are processed automatically. Once shipped, they cannot be canceled or changed, including address changes.
- If you wish to return or request a refund, please contact us within 30 days of receiving the product at service@tesmart.de.
- Returns are only possible if the product is unused, complete and in its original packaging.
- For returns not due to quality issues, the customer bears the return shipping costs.
- TESmart will cover the return shipping costs for returns or refunds due to quality issues.
- Products that are searched for 30 days and within 2 years Items exhibiting problems cannot be returned, but depending on inspection, they can be repaired or replaced (same model only, replacements preferred for members).
- Between the 2nd and 3rd. No return or refund service is offered this year. Members can after 3 months A discount of [amount] will be granted from the date of purchase as part of the trade-in policy. up to 50% You will receive a refund of the original product price towards the purchase of a new product. For detailed terms and conditions, please visit: https://tesmart.de/pages/tesmart-id-trade-in
- Refunds will be processed within 5 working days of the goods being received at the warehouse.
For questions: service@tesmart.de
Full guidelines:
Technical data
| Produkattribute | |
|---|---|
Modell (SKU) |
HDC202-X24-EUBK
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Kompatibles Setup |
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Max Resolution |
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Supported Resolutions |
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VRR (Variable Bildwiederholfrequenz) |
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MST (Multi-Stream Transport) |
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Laptop-Aufladung |
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Netzwerkanschluss |
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Independent Audio Focus Switching |
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Independent Audio Focus Locking |
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Thunderbolt 4 Ports |
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EDID Emulation |
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Umschaltmethoden |
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Belegbare Hotkeys |
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Legacy-Emulationsmodus |
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Input Ports |
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Output Ports |
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Docking Ports |
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Anzeigemodi |
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Handbuch (PDF) |
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Extra Thunderbolt™ 4 DFP — Full speed, full use
From 4K to 240Hz – It just works
Two display modes, two ways of working
EDID Emulation – Stable screens, no surprises
Integrated shared docking station
Based on our HDC202-P platform, the HDC202-X24 is the world's first dual-monitor KVM switch with Thunderbolt™ 4 — combining powerful switching with full Thunderbolt expansion.
Why he sets standards:
• For 1 desktop (HDMI + DP) + 1 laptop (Thunderbolt™ 4)
• Dedicated TB4 DFP: Connect SSDs, docks, or 8K monitors
• Full PCIe- & DP transit — without bottlenecks
• Ideal for creatives, gamers and hybrid workplaces
One switch, endless possibilities. Whether for gaming, content creation, or multi-window workflows – our KVM effortlessly handles a wide range of resolutions and refresh rates.
Each KVM output supports up to:
• 3840×2160 (4K UHD) — 60Hz
• 3440×1440 (21:9 Ultra-Wide) — 100 Hz
• 3840×1080 (32:9 Ultra Wide) — 120 Hz
• 2560×1440 (QHD) — 120Hz
• 2560×1080 (21:9 Ultra-Wide) — 165 Hz
• 1920×1080 (FHD) — 240Hz
• Mode 1: One PC on two monitors (Extend or Mirror)
Extend your desktop across both monitors or mirror the display for presentations. Easily configurable via your PC's display settings – ideal for multitasking or dual-screen workflows.
• Mode 2: Two PCs on two monitors
Display two computers side-by-side – one monitor per PC. Easily switch the KM focus using a hotkey. Perfect for hybrid setups (e.g., Mac + Windows), development work, or live monitoring.
Switching between displays shouldn't mess up your desktop. Our integrated EDID emulator ensures your layout stays exactly as you left it.
• No more misplaced symbols
Retains the position of desktop icons and the size of open windows when switching inputs.
• Flicker-free switching
Prevents screen dropouts and flickering caused by re-initializing the display.
• Smoother multitasking
Maintains visual consistency between workstations and monitor setups.
✅ With TESmart EDID emulation: Your display remains stable and unchanged – even after switching channels.
⚠️ Without EDID emulation: icons move, window sizes change, and the screen flickers after each change.
Declutter your desk – thanks to the integrated docking station, no additional hubs are needed. Share central connections across all connected devices:
• 60W USB-C PD – Powers your laptop while you work
• USB 3.0 (5 Gbps) – Fast data transfer for hard drives, webcams, and much more.
• 1000 Mbps Ethernet – Stable, wired network connection
• Headset connection – Clear audio input and output for meetings
Perfect for hybrid workplaces, home offices and tidy cable management.
Easy switching – 4 ways to choose from
Independent USB & audio focus lock
Dedicated K&M-Ports with dual-mode support
Switching shouldn't slow you down – we offer four seamless methods to suit any setup and workflow:
• Custom hotkey switching – Quick keyboard shortcuts for power users
• Front button operation – Easy, direct access at any time
• IR remote control – Convenient control from the other end of the desk
• Mouse wheel toggle – Double tap for instant toggling
Whether at work, gaming, or giving presentations – choose the method that suits you best.
Switch displays without interrupting your USB devices or audio connection.
This KVM allows you to independently lock the focus of USB 3.0 and L/R audio – so that headsets, webcams or external drives remain connected to the current PC, even during screen switching.
Highlights:
• Lock USB and audio focus separately
• Avoid interruptions to calls or devices
• Lock status remains even after restarting
✅ Ideal for meetings, streaming and multitasking
⚠️ USB focus ≠ keyboard & Mouse focus – they are switched separately.
To improve keyboard and mouse compatibility – especially when switching hotkeys – we have developed two special connection modes:
• Pass-through mode (recommended)
Direct routing to the PC. Supports advanced drivers, macros, high-DPI mice, and multifunctional input devices. Ideal for gaming, design, and professional workflows.
• Legacy emulation mode
Ensures universal compatibility and stable hotkey functionality on most systems. Best suited for office applications or when experiencing driver issues.
✅ Hotkey commands only work if your keyboard is connected to the dedicated K&M-Port is connected.
⚠️ Emulation mode disables driver-based software and advanced features.
⚠️ Bluetooth keyboards and mice are not supported.
This is how others use it
FAQs
Can the Thunderbolt expansion port be used to connect a monitor with a USB-C interface?
Yes, but please note the following:
Limited port assignment:
The Thunderbolt expansion port is exclusively assigned to PC1. Therefore, a monitor connected to it can only display the image from PC1 and not that from PC2.
Limited display expansion:
Due to the output capacity of the Thunderbolt controller, the HDC202-X24 does not support triple-display expansion.
If monitors are connected to the Thunderbolt expansion port and the two HDMI output ports simultaneously, the device prioritizes the first two detected monitors for video output.
As a result, only a dual-monitor expansion can be achieved.
Port functionality:
The Thunderbolt expansion port acts as a downstream interface, directly connected to the Thunderbolt port of PC1.
In addition to connecting a USB-C monitor, it can also be used to connect external hard drives, keyboards, mice, USB sticks and other USB peripherals.
Note: Do not connect laptops, AC adapters, or other power-consuming devices to the Thunderbolt expansion port. Incorrect connection may damage the KVM switch's internal controller.
My monitor supports 4K@144Hz (or 8K). Can this KVM switch handle that?
No. Due to the bandwidth limitations of the Thunderbolt video output protocol, the KVM switch only supports a maximum video output of dual. 4K@60Hz.
Can dual display output be achieved when connected to a macOS computer?
Yes. If the macOS computer natively supports two or more external displays (e.g., M1 Pro/Max, M2 Pro/Max, M3 Pro/Max, or M4 Pro/Max), the KVM switch can provide extended dual-display output.
Can the fan speed be adjusted?
No. The fan operates in an automatic control mode and cannot be manually adjusted. The system automatically activates or stops the fan based on the internal temperature to ensure stable device performance.
If the following conditions occur:
The fan starts and stops frequently.
The fan noise is relatively loud.
Please contact our technical support team to receive the latest firmware update package for optimization.
Why does my laptop show "Slow loading"?
Charging power limitation:
To ensure stability and reduce heat generation, the KVM switch offers up to 60W (20V 3A) of charging power. This is usually sufficient for business laptops. However, if your laptop does not support a 20V input or is a high-powered device, the charging speed may be limited.
For high-performance devices (gaming/workstation laptops):
Devices requiring 90W–120W or more may charge slowly. We recommend using the original laptop power adapter in parallel with the KVM connection.
Additional information:
Ensure good ventilation around the KVM switch to avoid overheating.
If the KVM switch is not going to be used for an extended period of time, it is best to turn it off.
Why are my keyboard and mouse not working properly?
Common symptoms:
Keyboard input is unresponsive or delayed;
Keystrokes get stuck or are registered twice;
Mouse movements lag or stutter;
Keyboard shortcuts (hotkeys) do not work.
Recommended solutions:
Try switching to Legacy Emulation mode to improve compatibility with a wider range of keyboards and mice: Press [Right Ctrl] + [Right Ctrl] + [F2].
If the problem persists, please contact our technical support team at support@tesmart.com, to receive expert support and guidance on troubleshooting and resolving the problem.
Does the KVM switch support firmware updates?
Yes, TESmart KVM switches support official firmware updates designed to fix common problems and improve compatibility.
Important NOTE:
Firmware updates carry inherent risks. Installing the wrong version or performing the process incorrectly can lead to device malfunctions. Therefore, it is strongly advised against performing a firmware update yourself if your device is functioning normally.
If an update is required, please contact our technical support team for:
The correct firmware version for your specific model.
Step-by-step update instructions.
Technical support throughout the entire process.
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recycling & trade-in
Up to 50% credit for recycling
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Free Shipping
DE: 3 working days · EU: 3–7 working days
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30 days free returns
Hassle-free returns & Purchase guarantee
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Extended warranty: 2+1 years
Register and receive an additional year of warranty
